Welcome to Derek's Shoe Repair
We are a locally owned shoe and leather goods repair shop located in Downtown Portland, Oregon. Founded in 1972, Derek’s has remained committed to providing quality repairs and friendly service to Portland locals and visitors alike for nearly 50 years. We offer a full range of services, including sole repairs, shoe shines and boot cleaning, handbag repair, and preventative care (see our Services section below for a list of our most common repairs). Derek’s also carries a variety of shoe care products and tools, including polishes and waxes, brushes, dyes, leather cleaners and conditioners, insoles, laces, cedar shoe trees, and much more. Need something for your home kit? Give us a call!
Our Services
*All prices listed are starting price per pair (unless otherwise noted)
Pricing not guaranteed until item(s) seen in-person by a Derek’s representative. Have a special project? Give us a call, and we’ll see what we can do!
- Shines & Cleaning
- Sole Repair
- Heel Repair
- Accessories
- Stretching
- Orthopedic
At Derek’s we offer two types of orthopedic lift designs. First, with a Lift on Top, we will add the lift to the outermost layer of the existing sole.
The second orthopedic lift design is an Integrated Lift, where we separate the existing sole material and insert the lift in between.
Please call the shop or stop by with the shoe you want augmented for more information.
At Derek’s we offer two types of orthopedic lift designs. First, with a Lift on Top, we will add the lift to the outermost layer of the existing sole.
The second orthopedic lift design is an Integrated Lift, where we separate the existing sole material and insert the lift in between.
Please call the shop or stop by with the shoe you want augmented for more information.
Place your order
Please read through the steps below to get your items in our queue.
Write a short note for each pair/item you’d like looked at, include what you want addressed, any color or material preferences, concerns, and need-to-knows about the items. Please include your name and contact information.
Put the items in a box, tote, paper bag, etc.
Decide if you are going to bring the items to Derek’s, ship to Derek’s, or schedule a home pickup.
Once the orders have been collected or have arrived at Derek’s, all items will go into a 3-day quarantine period.
After the quarantine period, we will disinfect the soles of all shoes, and read your notes carefully. We will also look over the items thoroughly, and note of any additional issue.
We will then call you and do a phone consultation about your repairs, how much the work will cost, and how long it will take. We will confirm how the items will be returned to you: curbside pickup, shipping, or home delivery.
If you approve the work during the phone consultation, we will take a full payment or half deposit over the phone (or send an invoice) and we will start working right away. If the work is not approved, we’ll make a plan to get your items back to you in a timely manner.
We will return your items to you after the work is completed. If there is a balance on the order, we will send the final invoice.
Delivery Options
Home Delivery
You can call, email, or send a message through Dereksshoerepair.com to set up a pickup from your home. Availability of pickup and delivery may change as circumstances evolve. Pickup/delivery is available within a 10 miles radius of the shop. It is a flat $10 fee for roundtrip pickup/delivery. Free pickup/delivery for orders over $100. Let us know you’d like us to pick up your items for repair. We will let you know a day and time window we will be by for your pickup. Set items out for a contactless pickup. Please mark the bag or box on the outside with “Derek’s”. If you prefer to keep the items inside, let us know when we set up the pickup, and we will call when we arrive.
Drop off your items
You can drop your items off curbside at the Park Avenue entrance of Morgan’s Alley: Call the shop once you have arrived at the Park Avenue entrance to Morgan’s Alley. Step back at least 6 feet from the top of the small set of stairs at the Park Ave entrance We will come out with a large basket for you to put your bag or box of items in. After we step back 6 feet, put your items in the basket without touching the basket. Once you have stepped away, we will immediately take your items back to the shop.
Ship your items
You can ship your items to us: Ship your items to Derek’s Shoe Repair, 515 SW 5th Ave, Suite 24, Portland, OR 97205 If you contact the shop via email, phone, or through Dereksshoerepair.com to let us know your items are on their way, we will call, text or email you to alert you they’ve arrived.
Get In touch
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